Contact Us

We're a small team and we read every email. Most messages get a reply within a few hours, never more than 24.

Email

hi@mycozyvoyage.com

For:

• Order status / tracking
• Returns and refunds
• Product questions
• Wholesale inquiries
• Press / partnership

Business Hours

Monday – Friday, 9 AM – 6 PM (United States time).

We don't reply on weekends or major holidays; back to you Monday morning.

Before You Email

Most questions are in:

• FAQ
• Shipping Policy
• Refund Policy

If already checked — include your order number so we help faster.

Real humans, no chatbots, no support tickets.